Rewarding loyalty

Earn value with every order through Chocolate Trading Company’s loyalty points: roughly 1 point per £1 spent, with each point worth 1p so you can bank rewards or redeem them toward future treats. This makes repeat purchases progressively cheaper and means a larger hamper or regular buys effectively pay back over time.

First-order perks & early offers

Join the free club to get an immediate 5% discount on your first qualifying order and receive early access to seasonal launches and exclusive promotions. Signing up helps you capture limited offers and time-limited bundles so your first and subsequent orders deliver better value.

Trusted payments and secure checkout

Checkout supports major debit and credit cards plus PayPal, with additional options such as BACS and cheque where needed. Using familiar payment methods and secure processing reduces friction at purchase so you can complete orders quickly and confidently.

Clear delivery choices and tracking

Choose the delivery option that fits your needs: tracked standard, next working day, nominated-date delivery or collection; orders over £200 qualify for free standard UK delivery. Every dispatched order includes a tracking code so you can follow progress and plan for signature-on-delivery arrivals. This helps ensure timely receipt of fragile or date-sensitive gifts.

Helpful customer service and easy cancellations

Contact Chocolate Trading Company by phone or email for personalised help with corporate gifts, personalised boxes, or order queries; orders include confirmation and a despatch email with tracking. You may cancel within 14 days of delivery under distance selling rules, providing reassurance when plans change.