Loyalty perks that add up

PetClub members earn points, unlock exclusive prices and receive member offers that make regular purchases cheaper and more rewarding. Joining PetClub helps you save on repeat buys like dog food, cat litter and small pet supplies while tracking points and offers in one place for easy redemption.

Flexible payments and checkout confidence

Jollyes supports trusted payment methods including Visa, Mastercard, American Express, PayPal and Klarna so you can choose the option that suits you — pay now, use PayPal protection or spread payments with Klarna’s pay-in-30 option. This reduces friction at checkout and gives you control over how and when you pay for essentials like food, bedding and toys.

Convenient shopping and fast collection

Order online and use Click & Collect to pick up in-store quickly — many orders are ready within hours and held for a clear period, making it easy to get urgent items like food, treats or medication without waiting for delivery. The combination of online ordering and local stores brings speed and flexibility to everyday pet care.

Trusted services and in-store care

Jollyes pairs products with services such as community pet clinics, grooming (The Jolly Groomer) and dedicated Raw Store sections, so you can get vaccinations, professional grooming or specialist raw food alongside your shopping — reducing trips and giving peace of mind when you need expert support.

Simple returns and reliable support

If you need to return an item, Jollyes lets you return to any store within the stated period or follow clear online return steps; customer support channels and in-store teams help solve order issues quickly so you can get the right food, toys or supplies without hassle.