Trusted tailoring and expertise

MOSS specialises in menswear with a long tailoring heritage, offering ready-to-wear suits, made-to-measure tailoring and suit hire. Use in-store appointments for fittings and fabric selection so your suit fits right first time. This reduces returns and follow-up visits, helping you get the right outfit for weddings, interviews or daily workwear without extra hassle.

Flexible payments and Klarna options

Pay with Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay or choose Klarna for Buy Now, Pay Later options including Pay in 3 or Pay in 30 days when available online. These options let you spread the cost or try items before paying, making it easier to manage larger purchases like tailored suits or special-occasion hire.

Clear delivery, tracking and Premier perks

Order online and choose next working day delivery if you order before the stated cutoff, track parcels by email and SMS, or collect in store for fittings. For frequent buyers, MOSS Premier offers unlimited UK mainland next day delivery for 12 months, giving predictable delivery for last-minute events and quicker replacements when plans change.

Easy returns and supportive customer service

Returns can be completed at most MOSS stores or via the online returns portal, and hire returns follow clear terms so you know what to expect. Customer support is available by email, phone and in-store for booking appointments, hire queries and order help, making problem resolution straightforward and reducing purchase friction.

Student, referral and loyalty savings

Students can access a verified 10% discount through Student Beans both online and in store, while the refer-a-friend scheme gives 10% off to referrers and their friends on qualifying purchases. Combined with seasonal offers and occasional voucher promotions, these programs make formalwear and tailored clothing more affordable for first-time buyers and repeat customers.