Artisan-made alpaca and Pima

Peruvian Connection focuses on handcrafted alpaca and Peruvian Pima cotton garments and luxe home pieces, so you get naturally soft, long-lasting fibres and unique artisan details. Choosing Peruvian Connection means buying pieces designed for layering and travel that keep shape and feel over multiple seasons — ideal when you want wardrobe staples that look and wear like investment pieces.

Regular sale events and welcome offer

Peruvian Connection runs seasonal and semi-annual sales with marked markdowns that can reach up to 50% on sweaters, dresses, outerwear and home items. New customers who sign up for email receive an instant 10% discount on their first order, making it easier to try alpaca knitwear or Pima basics at an introductory price.

Reliable returns and order tracking

Peruvian Connection accepts returns on unworn, unwashed, or defective merchandise within a clear returns window and issues refunds or store credit to the original payment method. You can start returns through the online returns portal and check order status from your account so you can shop confidently and manage exchanges or refunds without guesswork.

Flexible checkout and trusted payments

Peruvian Connection supports major, trusted payment options at checkout so you can choose the method that suits you — including Visa, Mastercard, American Express and PayPal — and benefit from secure processing. Having multiple payment choices speeds checkout and reduces friction when you’re buying gifts, layering pieces, or updating seasonal basics.

Support and customer care when you need it

Peruvian Connection provides customer support through email and phone, plus a contact page for quick help with sizing, orders or returns. Clear customer service channels and an accessible returns process make it easier to resolve issues quickly, so you can shop with confidence and get back to enjoying your new alpaca and Pima pieces.