Membership savings and perks

MyTFS membership gives regular buyers predictable savings with unlimited 20% off eligible fragrances and beauty every year, plus member-only prices and free express delivery on qualifying orders. This is ideal when you buy designer perfumes, gift sets, or refill subscriptions frequently, because the discount applies at checkout and helps you get more value from each purchase.

Trusted payment choices

Checkout supports familiar, secure options so you can pay the way you prefer: Visa, Mastercard, American Express, PayPal (including Pay in 3 where eligible), Apple Pay, Google Pay, Klarna and other BNPL choices. Using these methods reduces friction at purchase and gives flexible payment alternatives for larger gift sets or special collections.

Fast delivery and order tracking

Choose from standard, express and next day delivery options plus same day or 90 minute services in selected locations, with clear tracking available after you place an order. Knowing delivery windows and tracking status helps you plan gifts, returns, or timed surprises with confidence.

Easy returns and customer support

Clear returns and cancellation policies and multiple contact channels mean you can return or exchange products if needed and get help by live chat, email, or phone. This lowers purchase risk for new scents or larger purchases and makes it easier to resolve order questions quickly.

Personalised shopping tools and in-store options

Find the right scent with the Fragrance Match quiz, browse over 6,000 products from major designer brands, use the mobile app for on-the-go shopping, or collect online orders in more than 200 stores. These options let you sample, compare and collect in the way that suits you best.