Fast, predictable delivery

Enjoy clear delivery options that match your timetable. Orders over £60 qualify for free standard delivery automatically, while next-day delivery is available if you need items sooner. You’ll get tracking information by email when your order ships so you can follow progress and plan around the delivery window.

Trusted guarantees and simple returns

Products come with Tower guarantees (ranging by product) and a straightforward returns process for faulty items. Faulty goods within the guarantee period are handled by customer service and processed for refund or replacement after inspection, with a returns label provided for qualifying faults. For general cancellations you have a 14-day cooling-off window to cancel orders received.

Flexible, familiar payment options

Pay the way you prefer at Tower Housewares. Accepted options include major cards via Visa, Mastercard and American Express, PayPal, and spread-the-cost services such as Clearpay and Klarna. These choices make checkout smoother and help when you want to split payments or use trusted digital wallets.

Signature Tower products and range

Shop a wide selection of kitchen essentials from Tower Air Fryers with Vortx airfrying technology to bakeware, cookware and small electricals. Signature features like Vortx technology and multi-year warranty options give confidence when buying appliances and cookware for everyday cooking needs.

Helpful customer support and order tools

Get support by email and phone from Tower Housewares’ customer services team for order questions, cancellations, warranty help and returns. Orders include email confirmations and tracking; account features let you view past orders and speed up reordering, reducing friction when you need replacements or extras.